Return Policy

OUR RETURN POLICY

We understand not every purchase may not fit perfectly. We want you to love your
purchases and because of this, we are happy to offer no-hassle easy returns!

HOW LONG DO I HAVE TO RETURN AN ITEM?

Eligible items are returnable within 14 days of purchase. Footwear within 7 days.

RETURN INFORMATION

Refunds are issued back to the original
method of payment or store credit.

Defective items are included in the policies above.

 

Credits from online purchases will only be available for online repurchases. Credit from an online sale, cannot be used in store.

Clearance, handbags, jewelry, footwear are final and non-returnable.

RETURN PROCESS

Returns must be post marked within 14 days of the date you receive your shipment. Any merchandise postmarked outside the 14 day window will be rejected, and you will be required to pay the return shipping fee.

Please return to:

Urban Chic Boutique

903 Grand Avnenue Suite B2

Rothschild WI 54474

715-298-4242

DEFECTIVE ITEMS

Within 3 days of product delivery of any defect. , take a photo of your invoice and of the defective item (showing defect), and indicate “defective” or “damaged” in the subject line.

If your return qualifies, we will send you return instructions.   Without a return authorization for defective items, the original item will be credited to your account, your shipping costs will not be included as a credit.

HOLIDAY GIFT    

During the Christmas season, we will extend the return time to January 15th

 

NON RETURNABLE AND NON EXCHANGEABLE ITEMS:

• gift cards
• bras
• Flash sales
• Holiday sale items
• swimwear
• cosmetics*
• items marked as final sale
• discounts of 25% or more.
*Cosmetics consist of: Lotions, Body
Products, Moisturizers and are
not returnable.

Questions?
Jodi@TheTanningStudio.biz
715-298-4242