Return Policy

We want you to love your purchase, and we understand that not every purchase will fit perfectly.  No hassle returns couldn’t be easier!

No receipt is needed if your name and email address were provided at the point of sale.

Eligible items are returnable within 14 days of purchase in like-new condition with tags attached in their original form. Shoes must be in box and show no signs of wear. 

Your purchase may be returned to any Urban Chic Boutique location in person or sent to the following:

 Urban Chic Boutique

903 Grand Avenue Suite B2

Rothschild, WI 54474

(715) 298-4242

Online returns must be postmarked within 10 days of shipment.  Any merchandise postmarked outside of the 10-day window will be rejected, and you will be required to pay the return shipping fee.

 Refunds are issued back to the original form of payment or store credit.  Items paid using a check will be returned as store credit.  Cash refunds are limited per day per location discretion. All purchases made using gift cards will be returned to the original gift card. 

 Defective items are included in the policies above.

 Shipping costs are non-refundable.


  • Gift Cards
  • Swimwear
  • Adhesive Bras/Bralettes
  • Items discounted 25% or more
  • Sale Rack items
  • Free Gift with Purchase
  • Combo Item Sales (BOGO PRICE items, B2G1, etc.)
  • Final Sale Items ending in .99
  • Damage to merchandise caused by customer care issues

 We carefully inspect all returned items and reserve the right to deny a return based on its condition.